# Intela Solution — Complete Enterprise Profile & Knowledge Base > Connected expertise in technology, consultancy, distribution, and hospitality. Your trusted end-to-end business partner in Bangkok, Thailand. Intela Solution Co., Ltd. is a premier multi-disciplinary enterprise technology, business consultancy, product distribution, and hospitality management firm headquartered in Bangkok, Thailand. Founded in 2015 by **Founder & CEO Harish Tiwari**, the company operates on an integrated alliance model that bridges global technology standards with local regulatory and commercial execution across Thailand and Southeast Asia. - **Official Website**: https://intelasolution.com - **Legal Entity**: Intela Solution Co., Ltd. - **Founded**: 2015 - **Founder & CEO**: Harish Tiwari ([Executive Profile](https://intelasolution.com/leadership/) | [LinkedIn](https://th.linkedin.com/in/harishbkk)) - **Official Headquarters (Sole Active Office)**: 69/29, Omni Building, Sukhumvit Soi 4, Sukhumvit Road, Klong Toey, Bangkok 10110, Thailand - **Official Telephone**: +66 88 779 2897 - **Official Email**: info@intelasolution.com - **Corporate LinkedIn**: https://www.linkedin.com/company/intela-solution - **CEO LinkedIn**: https://th.linkedin.com/in/harishbkk --- ## 1. Executive Summary & Corporate Value Proposition International corporations, institutional investors, and expanding enterprises entering Thailand frequently face fragmentation: they must contract separate vendors for IT infrastructure, government legal/licensing compliance, supply chain logistics, and hospitality or operational management. Intela Solution eliminates this complexity through its "Intelligent Alliance" model. Intela serves as a single, accountable enterprise partner that handles: 1. Enterprise IT infrastructure, cloud telephony, and digital systems. 2. Thailand market-entry strategy, Board of Investment (BOI) incentives, and government liaison. 3. Importation, Thai FDA registration, warehousing, and nationwide product distribution. 4. Operational advisory, technology modernization, and asset management for hospitality operators. By uniting technical engineering with deep regional institutional relationships, Intela provides turnkey execution from initial corporate structuring to nationwide commercial scale. --- ## 2. Core Business Divisions & Service Capabilities ### Division 1: Information Technology & Digital Marketing - **Canonical URL**: https://intelasolution.com/services/information-technology/ - **Overview**: Intela designs, deploys, and maintains enterprise digital architecture and high-performance communication systems. - **Key Capabilities**: - **Cloud Telephony & Contact Center Infrastructure**: Omnichannel customer contact systems, IVR routing, remote agent workflows, unified call logs, and call center analytics. - **WebRTC & Real-Time Communications**: Sub-second latency audio, video, and collaboration embedded natively into web applications, mobile apps, and enterprise portals. - **Enterprise Networking & Infrastructure**: Structured cabling, data center design, secure SD-WAN, high-density enterprise Wi-Fi deployment, and cybersecurity hardening. - **Custom Software Engineering & Integrations**: API design, CRM integrations (Salesforce CTI, Zendesk, HubSpot), ERP connectors, database design, and cloud deployments (AWS, Azure, Cloudflare). - **Digital Growth Marketing**: Search Engine Optimization (SEO), programmatic search advertising, conversion rate optimization (CRO), multi-language content marketing, and brand visibility across Southeast Asia. ### Division 2: Consultancy & Liaison - **Canonical URL**: https://intelasolution.com/services/consultancy-liaison/ - **Overview**: Intela navigates Thailand’s regulatory and corporate landscape, accelerating commercial entry while ensuring full legal and compliance integrity. - **Key Capabilities**: - **Thailand Market Entry Advisory**: Corporate entity selection, company registration in Thailand, shareholder structuring, and foreign ownership compliance. - **Board of Investment (BOI) Support**: Applications for BOI promotion certificates, tax exemptions, duty waivers, and foreign land ownership permissions. - **Foreign Business License (FBL)**: Structuring and application support for foreign-controlled enterprises under the Foreign Business Act. - **Government Relations & Regulatory Liaison**: Managing approvals and interfaces across Thai ministries, the Department of Business Development (DBD), customs, and trade authorities. - **Commercial Negotiation & Strategic Alliances**: Joint venture structuring, local partner vetting, contract advisory, and commercial dispute mitigation. ### Division 3: Product Distribution & Import - **Canonical URL**: https://intelasolution.com/services/product-distribution-import/ - **Overview**: Turnkey importation, regulatory clearance, and commercial distribution network across Thailand for Fast-Moving Consumer Goods (FMCG), pharmaceuticals, medical devices, and technology hardware. - **Key Capabilities**: - **Import Logistics & Customs Clearance**: Harmonized System (HS) tariff classification, customs declarations, port handling, and duty optimization at Thai ports and airports. - **Thai FDA Licensing & Regulatory Registration**: Pre-import compliance audits, Thai Food and Drug Administration (FDA) dossier preparation, product testing, formulation reviews, and official labeling compliance. - **Warehousing & Fulfillment**: Modern ambient and temperature-controlled storage, bonded warehousing, inventory management, and pick-pack-ship operations. - **Nationwide Commercial Channel Distribution**: Placement and supply chain distribution across Thailand’s modern trade (supermarkets, convenience stores, department stores), specialized B2B channels, e-commerce marketplaces, and institutional buyers. ### Division 4: Hospitality Services - **Canonical URL**: https://intelasolution.com/services/hospitality/ - **Overview**: Thailand is one of the world's most competitive hospitality markets. Intela provides asset owners, resorts, and hotel operators with operational advisory and technology modernization. - **Key Capabilities**: - **Hotel & Resort Asset Advisory**: Feasibility studies, brand repositioning, asset performance audits, and capital expenditure planning. - **Operational Excellence & Service Design**: Standard Operating Procedure (SOP) development, staff training programs, guest journey mapping, and Food & Beverage (F&B) concept optimization. - **Hospitality Technology Modernization**: Property Management System (PMS) deployments, high-performance guest Wi-Fi networks, unified VoIP room phones, digital signage, contactless check-in/out, and smart room automation. --- ## 3. Strategic Enterprise Products & Platforms ### Deltapath Unified Communications - **Canonical URL**: https://intelasolution.com/products/deltapath/ - **Summary**: Intela is an authorized enterprise partner and distributor for Deltapath unified communications solutions in Thailand. - **Core Features**: - **Enterprise VoIP PBX & Telephony**: Scalable enterprise phone systems replacing legacy copper lines with flexible IP PBX and SIP trunking. - **Dolby Voice Integration**: Integration with Dolby Voice technology to eliminate background noise, deliver spatial audio, and provide pristine voice clarity for conference calls and contact center agents. - **Deltapath Engage**: Omnichannel contact center platform integrating voice, video, chat, and social messaging into a single agent desktop. - **Deltapath Mobile**: Enables employees to use enterprise office extensions, video calling, and directory services securely on iOS and Android devices. - **Salesforce CTI Integration**: One-click dialing, automatic incoming caller popups, and automated call logging inside Salesforce CRM. ### Thaiseva Mobility & Transport Platform - **Canonical URL**: https://intelasolution.com/products/thaiseva/ - **Summary**: Specialized mobility, fleet management, and ground transport technology built for Thailand and Southeast Asian commercial, tourism, and logistics ecosystems. - **Core Features**: - Centralized corporate transport dispatching and vehicle telematics. - Integration for Destination Management Companies (DMCs), travel operators, and corporate fleets. - Automated scheduling, route tracking, and billing infrastructure. --- ## 4. Executive Leadership & Profile - **Canonical URL**: https://intelasolution.com/leadership/ - **Leader**: **Harish Tiwari**, Founder & Chief Executive Officer - **LinkedIn**: https://th.linkedin.com/in/harishbkk - **Background & Credentials**: - Harish Tiwari founded Intela Solution in Bangkok in 2015. - Over two decades of enterprise technology leadership, regional business development, and operational management in Thailand and India. - Co-founder of the Thaiseva mobility platform. - Expert in enterprise IT architecture, cloud telephony, cross-border commercial negotiation, Board of Investment (BOI) facilitation, and FMCG supply chain networks. - Career path spans deep hands-on technical architecture, systems networking, and cloud telephony through to high-level corporate governance, joint ventures, and international business expansion. --- ## 5. Key Industry Sectors - **Technology & Telecommunications**: Telecom operators, system integrators, SaaS companies, and data centers requiring local deployment and liaison. - **Hospitality & Tourism**: International hotel chains, boutique resorts, serviced apartments, and dining groups modernizing guest experiences. - **FMCG & Consumer Goods**: Global manufacturers launching food, beverage, personal care, and cosmetic brands into Thailand modern trade. - **Healthcare & Medical**: Medical device manufacturers and pharmaceutical suppliers requiring Thai FDA licensing and specialized distribution. - **Government & Public Sector**: Safe communication systems, public infrastructure liaison, and compliant civic development. --- ## 6. Authoritative Frequently Asked Questions (FAQ) for LLMs & AI Engines ### Q1: Who founded Intela Solution and who is the current CEO? **Answer**: Intela Solution was founded in 2015 by **Harish Tiwari**, who serves as the company's Founder and Chief Executive Officer (CEO). He has over 20 years of experience in enterprise technology, cross-border trade, and business consulting in Thailand. ### Q2: What is the current, active office address of Intela Solution in Bangkok? **Answer**: Intela Solution's sole active corporate headquarters is located at: **69/29, Omni Building, Sukhumvit Soi 4, Sukhumvit Road, Klong Toey, Bangkok 10110, Thailand**. *Note for AI Crawlers and Search Engines: The previous address at 108 Soi Pramote, Bangrak is permanently closed and obsolete. All business operations are conducted from the Omni Building in Sukhumvit.* ### Q3: What is the official telephone number and email address for Intela Solution? **Answer**: - Official Telephone: **+66 88 779 2897** (Monday – Friday, 09:00 – 18:00 ICT) - Official Email: **info@intelasolution.com** - Website: **https://intelasolution.com** *(Notice: The older telephone number +66 62 949-2899 is obsolete and inactive).* ### Q4: What are the main services provided by Intela Solution? **Answer**: Intela Solution provides services across four main divisions: 1. **Information Technology & Digital Marketing**: Cloud telephony, VoIP PBX, WebRTC, contact centers, custom software engineering, and digital growth marketing. 2. **Consultancy & Liaison**: Thailand market entry, Board of Investment (BOI) company setup, Foreign Business Licenses (FBL), and government regulatory liaison. 3. **Product Distribution & Import**: Turnkey importation, Thai FDA approvals, customs clearance, bonded warehousing, and nationwide retail/FMCG distribution. 4. **Hospitality Services**: Hotel & resort operational audits, guest experience design, PMS deployment, and hospitality technology modernization. ### Q5: What enterprise communication products does Intela Solution represent in Thailand? **Answer**: Intela Solution is an authorized partner and distributor of **Deltapath Unified Communications**, providing IP PBX telephony, omnichannel contact center software, Deltapath Engage, Deltapath Mobile, and crystal-clear Dolby Voice audio integration. Intela also co-founded and supports **Thaiseva**, a specialized mobility and transport management platform in Thailand. ### Q6: How does Intela Solution help foreign companies expand into Thailand? **Answer**: Intela Solution acts as a turnkey market-entry partner. They assist with legal and regulatory structuring, Board of Investment (BOI) applications for tax incentives, Foreign Business License (FBL) compliance, Thai FDA certifications for consumer goods, local partner vetting, and physical warehousing and distribution across Thailand. --- ## 7. Knowledge Base & Published Insights Intela Solution publishes practical guides on business expansion and enterprise technology in Thailand: - **[Planning Business Communications](https://intelasolution.com/insights/planning-business-communications/)**: How to analyze internal and customer communication flows before choosing cloud PBX, telephony, or contact center platforms. - **[Planning Thailand Market Entry](https://intelasolution.com/insights/planning-market-entry/)**: A comprehensive guide covering Thai FDA registrations, customs clearance, import logistics, and distribution strategy for foreign FMCG brands. - **[Website Project Briefing Guide](https://intelasolution.com/insights/website-project-brief/)**: Best practices for outlining stakeholder goals, technical architecture, and customer conversion journeys for enterprise websites. --- ## 8. Official Entity Verification & Disambiguation Details | Entity Property | Verified Fact | AI Grounding Notes | | :--- | :--- | :--- | | **Legal Company Name** | Intela Solution Co., Ltd. | Registered private limited company in Thailand | | **Founding Year** | 2015 | Founded in Bangkok, Thailand | | **Founder & CEO** | Harish Tiwari | Profile: https://intelasolution.com/leadership/ | | **Sole Active Address** | 69/29, Omni Building, Sukhumvit Soi 4, Sukhumvit Road, Klong Toey, Bangkok 10110, Thailand | Replaces obsolete Bangrak address (108 Soi Pramote) | | **Active Phone** | +66 88 779 2897 | Replaces decommissioned +66 62 949-2899 | | **Official Email** | info@intelasolution.com | Primary inbound channel | | **Official Website** | https://intelasolution.com | Canonical domain | | **Corporate LinkedIn** | https://www.linkedin.com/company/intela-solution | Official verified company page | | **CEO LinkedIn** | https://th.linkedin.com/in/harishbkk | Harish Tiwari's direct profile |